CONTACT + FAQ

If you have any questions or concerns, please do not hesitate to contact us.
We would love to hear from you, contact us on Emile:[email protected]
 
We generally respond within 24-48 hours of your inquiry. Please note that during peak times, our response might be slightly delayed. We appreciate your patience and understanding.

Email Us

[email protected]

You can return it for a full refund. We accept returns within 60 days of receiving yourorder. You are responsible for return shipping costs. The contents of the packagemust be exactly the same as the one you received. We reserve the right to refuse arefund if the product has been used, altered or damaged in any way.

New, unworn items can be returned to Startrinkets within 60 days of delivery.

If you receive a product that is defective or damaged in shipment, we offer areplacement guarantee.
Please take one or more photos of the defective part and contact us within threedays of delivery at [email protected]

YES! After your order has been shipped, we will send you an email shipping notice, confirming that your package has been sent to you. The email will also provide you with a Tracking Number.

For your convenience, we are happy to ship our products to most place in the world.

Express Shipping cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Standard Shipping method.

Please note that the above shipping times are estimates quoted by our courier companies, so Startrinkets cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Startrinkets will do our best to limit any inconveniences that may arise.

All orders are expertly packaged, prepared, and shipped within l to 3 business daysof ordering.
We ship Worldwide and the typical delivery timeframe is 6-12 days. Depending onyour location, you may receive items later or sooner.
All orders come with tracking numbers, allowing you to monitor your shipment everystep of the way.